Salesforce Sales Service Cloud

Additional Info

CountryUnited States
Street8215 Roswell Road, Suite 950
Zip/Postal Code30350
Phone+1 4702501280

Salesforce Service Cloud is built for companies that offer services and support to customers. The greatest draw for Salesforce Service Cloud is its Omni-Channel Routing, which tracks your agents’ availability and skillsets so that support tickets are paired with the best-fit team member. Active support tickets are listed in the contact center, where support managers can quickly view what conversations are happening and offer assistance wherever needed.

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