AI Voice Analysis for Customer Care Center

Elision Technologies Pvt. Ltd, more popularly known as Elision, is one of the leading unified communication solution provider companies. The company offers unified solutions like a call center solution, IP PBX software, and more. The company also offers trending technology tools such as AI voice analysis for call centers.

AI voice analysis for call center software helps customer care centers to leverage several advantages.

Key features of AI voice analysis monitoring such as:
– Call analysis (Overall and individual)
– Emotion and sentiment analysis
– Call transcript with TTS (Text to Speech)
– Correct call opening and closing
– Over talk and silence detection
– Agent scoreboard
– Reports
– And more

The AI voice analysis tool is a multilingual tool available for call center solution users. To know more about this AI voice analysis for customer care center, please visit https://www.elisiontec.com/ai-voice-analysis-launched-for-call-center-solution/